Unlocking Software for Motorola Mobile Phones

Frequently Asked Questions:

The term Subsidy Password is used by Motorola to refer to 8 or 16 digit unlock code necessary to remove the service provider (also known as subsidy lock) from Motorola mobile phones.
This code is randomly assigned to each cell phone by the Motorola on request of the cell phone operators (such as AT&T, T-Mobile, Orange, Vodafone, .etc), and prevents use the phone with other cellular networks other than that to which the phone was originally locked.

Answer: All you need is a Compatible Data Cable (Hotsync cable or USB cable).
Please note that This does not work with data transfer cable!

Remote unlocking is a way of unlocking phone via software.
Simply connect your phone to computer via data cable, run software and press unlock button
and phone is unlocked within a few minutes.

Answer: Yes, You can use your original USB Cable (or Hotsync cable) with our software.

Answer: Unlocking via our server is 100% safe. Even, You may repair some damaged phones
(only software related problems) using our server software.
You may view our " Warranty Conditions" for further details.

Answer: Yes, you may test our software and your cable before you order our service.
Please Click here for further details.

A: Following codes will be removed (unlocked) after unlocking process completed
"Subsidy Code" , "Special Code" or "Unlock Code"
Your phone will not prompt you anymore to enter any of these codes!

No, You do not need to send you phone to us to get your phone unlocked.

You will receive login details within 1 to 12 hours.

Yes. You will be refunded If our unlocking service does not work for your phone.

Unlocking your phone is legal in the USA, UK, Canada, and the majority of Europe.
You should check to make sure that the unlocking your phone is legal in your country.

If your phone have a numeric IMEI number, it can be unlocked using remote unlocking via IMEI service (You can read your IMEI number by pressing *#06# on your phone keypad).
If your phone does not have an IMEI number, it may not be unlocked using this service. If your phone is not listed on the order form, you may contact us to confirm compatibility before ordering.

No. You do not need to unlock your phone once it has been unlocked.
it remains permanently unlocked, once your phone is unlocked.

Yes, your existing service will work with no change, as long as you leave your present SIM in your phone.

The phone is not locked but your subscription (or membership) may not be activated or your phone may not support appropriate band standard for selected operator or The phone may not be within coverage area for the selected operator.

Use a SIM from a different wireless service provider and see if it works in your phone or not.
If it works, then your phone is already unlocked. But if you receive some sort of messages
such as; Enter subsidy Code, Enter subsidy Password, Contact service Provider and doesn't work, then your phone is locked.

No, We can not unlock phone, if your phone is blacklisted, reported stolen or lost!
Unlock Codes will be useless on above conditions!

No, these codes are stored at SIM card and we can't provide PIN Codes or PUK Codes!
Our software can not read Sim card's PIN and PUK codes.

You may obtain 4 digit user code or 6 digit security code using our software

Answer: The most of the common questions about unlocking, unlocking service
and ordering info for our software can be found on our FAQ's and help page.
Click here to see all FAQ's and help section

Please feel free to contact us using our Contact & Support Form.